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Basically I cant get to a command prompt" get Hirens Boot disc. You will then be able to start your computer in safemode. I have windows media center and I wish I'd found this post ages ago! This file kept both my desktop and laptop from booting, and I ended up reformatting both hard drives and losing lots of data just a few months ago. It is not essential (in my case, at least) to run alcohol 120%, although I've heard it is for daemon tools. Have used successfully several times, but not happy.